Job Details

A. M. Castle & Co. is seeking a Customer Experience Representative in Wichita, KS to coordinate with Inside Sales, Regional Sales Managers, and Operations. You will handle non-sales customer interactions, track orders, and manage credit/returns to ensure high customer satisfaction.The role emphasizes prompt responses to inquiries, accurate data handling in ERP/CRM, and collaboration across departments. Compensation is $22–$24/hour plus incentive eligibility.#J-18808-Ljbffr