Job Details

Job Description Job Description Assistant Director of Shocker StoresLocation: Wichita, KS (Wichita State University - Rhatigan Student Center & Braeburn Square)Department: Shocker StoresFLSA Status: ExemptReports To: Director of Shocker StoresPosition OverviewThe Assistant Director of Shocker Stores is a dynamic leadership opportunity for a retail professional who thrives in a fast-paced, customer-focused environment. This role blends hands-on operational management with strategic planning to shape a vibrant, engaging retail experience across multiple campus locations.As a key member of the leadership team, you will help guide daily operations, develop staff, drive promotions, and support long-term growth initiatives, all while championing exceptional service and the Shocker spirit.Why Join Us?We offer more than just a job; we provide a rewarding career with an outstanding benefits package:Generous paid time off, including vacation, sick leave, and holidaysExcellent health benefits (medical, dental, and vision coverage)Exceptional retirement contributions to support your long-term financial goalsOpportunities for professional growth and leadership developmentA collaborative, team-focused environment within a vibrant campus communityKey ResponsibilitiesOperational LeadershipSupport and oversee daily retail operations across all Shocker Store locations, including the Rhatigan Student Center, Braeburn Square, and external venues (Koch Arena, Eck Stadium, pop-up shops, etc.)Ensure high standards of customer service, merchandising, and store presentationMonitor inventory accuracy and support profitability goalsTeam Leadership & DevelopmentSupervise retail staff and student employees, fostering a positive, service-oriented cultureDevelop schedules, manage attendance, and assist with payroll processesTrain and mentor employees to deliver exceptional customer experiencesStrategic & Program SupportAssist in developing and executing promotions, marketing initiatives, and special eventsCollaborate on strategic planning and continuous improvement effortsHelp establish and maintain operational policies and proceduresCollaboration & CommunicationWork closely with leadership and staff across all locationsContribute to a culture of teamwork, accountability, and innovationQualificationsRequired Education & ExperienceBachelor's degree in Business Administration, Retail Management, or a related field(Relevant experience may be considered in lieu of degree)3–5 years of progressive retail management and supervisory experienceProficiency in Microsoft Office (Word, Excel, Outlook)Preferred Skills & AttributesStrong leadership and organizational skillsExcellent customer service mindsetAbility to manage multiple priorities and meet deadlinesExperience with financial management, budgeting, and reportingStrong analytical, problem-solving, and decision-making skillsEffective verbal and written communication skillsWork Environment & Physical RequirementsCombination of office and retail environments with moderate noise levelsRegular standing, walking, bending, and lifting (up to 50 lbs)Ability to work extended hours during peak retail periodsWhat Makes You a Great FitYou are an energetic, detail-oriented leader who enjoys improving processes, mentoring teams, and creating engaging customer experiences. You bring both operational expertise and strategic thinking, along with a passion for retail and community.Apply TodayIf you're ready to make a meaningful impact and help shape the future of campus retail, we encourage you to apply and join our team.Compensation details: 54000-62000 Yearly SalaryPI5368260133e6-25405-40625151