Job Details

Loan Servicing Specialist

Jump start your career at Equity Bank! We are currently hiring energetic, team oriented, and community focused individuals to join our team! With a team of best-in-class customer service experts, you will help to build and expand on client relationship, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service. At Equity Bank we will help you invest in your community through volunteer opportunities which align with out company initiatives and core values. This role provides essential support to the organization by ensuring accurate and compliant loan servicing functions including but not limited to, servicing various types of loans.

Responsibilities and Expectations

• Ensures proper booking of new loans, renewals, amendments and letters of credit.
• Responsible to research and analyze requests for validity and within scope of authority
• Responsible for updating loan/customer information, loan coding, collateral data, payment posting corrections and waiving fees or interest
• Prepares payoff requests and completes Credit and Mortgage verification requests
• Handles incoming/outgoing telephone inquiries concerning loan information
• Perform other duties as assigned or required

Compliance

• Stays current in knowledge of software, bank products, rates, and regulatory systems
• Responsible for adhering to and complying with all Bank policies and procedures, all applicable federal and state laws and regulatory guidance governing financial institutions

Required Skills & Education

• High School Diploma or Equivalent
• Three to Five years previous financial services experience preferred
• Comprehensive knowledge of lending practices and procedures
• Effective oral and written communications skill and the ability to work well with others and interact with Bank's Lenders and Officers
• A critical thinker and problem solver with an eye on continuous improvement
• Ability to work independently with little supervision

Find your future at Equity Bank! Physical Requirements This position requires standing, walking, bending, and squatting on a regular basis. May require the ability to stoop, kneel, crouch or reach with hands and arms. Requires the ability to carry, lift, move or push up to 25 pounds on an occasional basis. Must be able to talk and listen to others. Frequently uses hands and fingers to handle or feel. Requires ability to see up close and distant, distinguish colors, peripheral vision, depth perception and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis. Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant's race or skin color, national origin or ethnicity, religious beliefs, age, sex, physical or mental ability.