Job Details

Child Start Data Entry Specialist

As a Child Start Data Entry Specialist, your main responsibilities include maintaining, monitoring, and modifying the database and connected software for early childhood education (ECE) program. You will also be responsible for providing training and technical assistance. Collaboration with Program Area Managers is essential to ensure accurate data collection and reporting in accordance with all regulations.

Responsibilities include:

• Maintain and modify the ECE database on an ongoing basis.
• Translate user needs into technical solutions within the database.
• Troubleshoot database system issues with the appropriate technical support staff.
• Provides input with regards to software and hardware needs and purchases.

• Collaborate with Training and Development Manager with regards to developing, planning, scheduling, and ensuring attendance of staff data entry training.
• Ensure all staff understand the purpose, the performance standard/regulation, the reasoning, the use, and the importance of the data being entered.
• Demonstrate positive approaches to operational challenges, incorporating data, best practices, and staff input toward solutions; foster purposeful relationships with external stakeholders and internal content teams to ensure program sustainability.

• Actively promote and encourage the organization's data capacity and transparency; able to articulate to staff the "why" behind collecting data and explain how that data is used.
• Be responsive to all user questions, issues and requests. Provides technical support that ensures efficient operation and maintenance of ECE software.
• Assess and share information with program managers regarding efficiency and productivity of staff.
• Assist Service Area Managers with regular creation, review, and maintenance of quality user documentation, aids, and training curriculum.