FedEx - 5180 N INDUSTRY RD - Responsibilities: Provide clerical support to management and operations functions; Review, research and/or enter data in various systems to support respective functional area; Compile data and provide regular and adhoc reports to management; Serve as frontline customer service to receive, solve and/or escalate customer inquiries and issues; Assist management with Business Control Self Assessment (BCSA) audit data retrieval for review