Job Details

Join American Guardian Warranty Services, Inc. (AGWS), an affiliate of Reynolds and Reynolds, as an Automotive Customer Support Specialist. In this role, you will play a vital part in ensuring customer satisfaction by providing exceptional support to our clients. Your primary responsibility will be to assist customers with maintenance claims and help them understand their automotive contracts.

Your key responsibilities will include:

• Reviewing automotive contracts and assessing maintenance claims.
• Collecting necessary documentation from customers to facilitate the processing of maintenance claims.
• Responding to general inquiries regarding contracts and explaining contract provisions.
• Utilizing the AGWS system to accurately log notes and input required documentation.

If you're passionate about customer service and have a keen eye for detail, we encourage you to apply and become a vital part of our growing team!