Job Details

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.

As a lead process consultant , you'll represent our Customer Relationship Management (CRM) division within our control group at an enterprise level, helping shape and guide the integration of new acquisitions. This is a Progressive - wide program dedicated to building industry - leading, scalable, and repeatable acquisition integration capabilities. In this position, you ' ll initiate, design, lead, and implement improvements to both new and existing business processes . This work will span employee and c ustomer experience s and business outcomes. You ' ll also serve as a strategic thought partner working across CRM .

This position is open to remote work with occasional travel into our corporate offices

Must-have qualifications

• Bachelor's degree or higher and a minimum of 7 years experience in business process (e.g. end-to-end process development, process design, etc.).
• High School Diploma/GED equivalent or higher and a minimum of 10 years experience in business process (e.g. end-to-end process development, process design, etc.).

Preferred skills

• Prior experience in Mergers & Acquisitions (M&A) from consulting firms with mid-to-large corporations for practical experience
• Strong data interpretation skills and an ability to present abstract insights to collaborators
• Experience with Excel, Power BI, Tableau, or similar project management tools
• Experience quantifying work, estimating effort, and creating cost-benefit analyses
• Mentor other p rocess c onsultants and support team capability growth

Compensation

• $ 97,00 - $110,000 / year
• Gainshare cash incentive up to 30% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance
• Onsite gym & healthcare at large locations

Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.

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