Job Details

The Route Sales Associate (RSA) consistently provides route relief and maintenance across the assigned branch locations and is responsible for providing excellent customer service. When on route, the RSA ensures customers are in-stock, serviced as scheduled, and that the beverage station is set to standard. You will be selling and delivering coffee, tea, and related products to customers in your assigned area. Responsibilities Provides route relief and maintenance, including vacation coverage and open route coverage, for assigned branch locations. Route coverage may require travel to branch locations within territory. Deliver, replenish, and rotate beverage station products on each call when assigned to a route. Ensure equipment is clean and in working order, executing a minimum of one CQC (Cup Quality Check) per day. Responsible for escalating customer issues quickly to the ARM and ensuring customer satisfaction. Ensure customers receive delivery and service as required. Manage invoic...Sales Associate, Route Sales, Associate, Customer Service, Manufacturing, Sales, Retail