Job Details

[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist at Momentive Software, you will: Provide timely responses to customer service inquiries via product ticket system; Troubleshoot and resolve customer issues in a timely and professional manner; Accurately document all customer interactions and resolutions in our system; Escalate complex issues to the appropriate team when necessary; Maintain a thorough understanding of our software products and services to effectively assist customers; Work collaboratively with other team members to ensure a positive customer experience...Hiring Immediately >>