Job Details

Description

HIRING NOW!
Customer Service Rep

Looking for An Extraordinary People Person.

Love working with people and caring for customers? Do you go the extra-mile? Are you looking to join a company with good pay, benefits and a great work environment? Then we are looking for YOU! Now hiring an Experienced Customer Service Representative to join an outstanding company that is committed to your success.

Apply now and learn why customer service reps want to work for Westaff 5x more than the competition.

"Westaff is the best agency I have come across for years." Westaff Associate, Eric

As a Westaff Customer Service Rep We Offer You:

• Competitive pay
• Weekly Pay (Direct Deposit or ATM Debit Card available)
• Access to health benefits and retirement plan
• A personal recruiter to help with job searches and assistance when at work!
• FREE ONLINE skills training

Job Requirements

• The essential duties and responsibilities of the Customer Service Representative include:
• Customer Communication
• Handle inbound customer calls, provide clear information, resolve inquiries, and follow up on quotes, sales orders, and purchase orders to ensure timely processing and delivery.
• Order/Account Management
• Process orders accurately, manage logistics and shipping, and ensure timely fulfillment with minimal delays.
• Vendor and Product Knowledge
• Understand products and the industry, using resources to find answers and learn beyond data entry tasks, while utilizing vendor portals (Parker Hannifin, TrulinX, PhConnect, Distranet, TOPZ) for order entry, status updates, and vendor relationship management.
• Cross Departmental Collaboration
• Collaborate with production, sales, accounting, and other CSRs, and vendors to ensure smooth order processing and resolve issues.
• Training and Professional Development
• Participate in ongoing product and pricing training to maintain accurate knowledge of products, company offerings, and pricing tools such as SPAs, price multipliers, and other pricing strategies.

Job Responsibilities

• The ideal candidate will possess the following competencies:
• Developing and Foster Customer Relationships
• Problem Solving/Analysis
• Time Management
• Strong Verbal and written communication skills
• Enjoys working in a Team setting
• Desire to learn and adapt to various mechanical scenarios specifically related to Fluid Power.
• Proficient with Microsoft Office

Working For Westaff

Westaff is a nationwide professional staffing firm with more than 70 years of recruiting and selection expertise to match job candidates with positions where they will succeed. As the specialty franchise division of EmployBridge, the nation's largest industrial staffing company with over 400 locations, finding your ideal job opportunity has never been easier. Through our extensive network of clients, we can introduce you to a variety of administrative, clerical or light industrial opportunities. We're dedicated to getting good people good jobs