Job Details

divh2Join Neo Group/h2pCome on board with Neo Group! Heres your chance to stir things up in the iGaming scene with us. Were not just expanding; were revolutionising the entire game, mastering profitability with every new venture. But you know what truly fuels our drive? Its people like you. Join us as we embark on a journey to redefine gaming on a global scale./ppWe are seeking a motivated and customer-oriented individual to join our team as a German-speaking Customer Support Specialist. As a Customer Support Specialist, you will be responsible for providing exceptional service and support to our customers./ppstrongEngaging with customers:/strong Respond swiftly and accurately to inquiries via chat and email, turning questions into solutions./ppstrongResolving challenges:/strong Handle complaints with finesse, turning problems into positive outcomes./ppstrongEnsuring satisfaction:/strong Communicate professionally and courteously to keep our customers happy and satisfied./ppstrongKeeping track:/strong Maintain precise records of every customer interaction and transaction for seamless service./ppstrongDriving improvements:/strong Spot opportunities for process enhancements and share your insights with management to keep us moving forward./p/div