Job Details

Job Type

Full-time

Description

POSITION TITLE: Homeless Services Integrated Care Specialist

FLSA CLASSIFICATION: Non-Exempt

REPORTS TO: Clinical Coordinator of Homeless Services

POSITION SUPERVISED: N/A

POSITION OVERVIEW: The Homeless Services Integrated Care Specialist (ICS) provides short-term case management to homeless consumers with the overall objective of securing and maintaining housing, along with access and engagement to mental health services. The ICS will support consumers at the Second Light Shelter & Services with improving their independent living skills and manage the symptoms of their mental illness. The ICS will collaborate with homeless service providers at the Second Light Shelter & Services to meet consumers' needs where they are and assist them with developing goals to exit homelessness.

ESSENTIAL POSITION RESPONSIBILITIES:

1. Engaging with Second Light Shelter and Services consumers at least 60% of hours worked daily.
2. Empowers consumers by utilizing trauma informed care, harm reduction and client centered approaches.
3. Maintains accurate and timely documentation of service provision in either Electronic Health Record (EHR) or Homeless Management Information System (HMIS). Completes progress notes daily in a manner that individualizes each note, reflecting appropriate interventions and progress towards goals.
4. Ensures completion treatment plans timely and as needed - for consumers open to MHA programs. Complete all assessments associated with treatment plan reviews. Use a Client Centered approach, ensuring individualized treatment goals.
5. Works with consumers to achieve goals established in their individualized treatment plan. Areas of focus should be obtaining housing, employment and basic Activities of Daily Living (ADL's).
6. Collaborate with shelter staff, other homeless service providers and consumers to maintain shelter placement. Assist consumers by providing crisis support and safety planning as needed.
7. Collaborate with case managers, outreach workers, housing navigators and healthcare providers to develop and implement holistic service plans. Complete referrals to services as needed.
8. Serves as a liaison between the consumer and service systems including housing programs, behavioral health, medical providers and legal entities.
9. Meets deadlines and ensures accuracy of various reports/paperwork, mileage sheets, and electronic timesheets.

OTHER POSITION REQUIREMENTS:

1. Maintains an acceptable overall attendance record, to include department staff meetings, agency meetings, and training as required. Ensures appropriate notification to supervisor for absences and ensures that work is covered.
2. Obtains SOAR Certification and maintains current on SOAR processes to assist consumers with accessing / maintaining eligibility for SSI/SSDI, food stamps and medical insurance.
3. Must be willing to work flexible hours including evenings and weekends
4. Exhibits an appropriate level of technical knowledge for the position.
5. Produces quantity of work necessary to meet job requirements.
6. Works well with a team, keeps others informed of information needed. Treats others with respect, maintaining a spirit of cooperation.
7. Maintains effective and professional verbal and written interactions with peers, customers, supervisors and other staff. Use diplomacy and tact in dealing with difficult situations or people. Demonstrates effective listening skills. Is receptive to constructive feedback.
8. Demonstrates the ability and willingness to handle new assignments, changes in procedures and business requirements. Identify what needs to be done and take appropriate action.
9. Completes assigned work, meets deadlines without reminders/follow-up from supervisor or others.
10. Performs work conscientiously with a high degree of accuracy.
11. Meets goals and objectives as mutually agreed upon during last performance review (if applicable).

POSITION REQUIREMENTS: The Homeless Services Integrated Care Specialist is expected to have a bachelor's degree in a human service field or four years of equivalent education and/or experience working in the human services field. Computer literacy required. Preferred areas include knowledge of community resources, housing alternatives and employment services; experience working in the community with individuals who have mental illness and/or substance use disorders; ability to write and communicate verbally in a clear and concise fashion; and the ability to develop and maintain rapport with clients, constituents and staff. A valid Kansas driver's license and access to personal vehicle required.

PHYSICAL REQUIREMENTS:

* Driving (for purposes of community mobility)

* Typing/data entry, writing

* Lifting/carrying up to 30 pounds

* Bending/Stooping/Climbing stairs

All the above duties and responsibilities are considered essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as a detailed statement of duties, responsibilities or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisors, subject to reasonable accommodation.

EEO race, color, religion, sex, parental status, national origin, age, disability, genetic information, political affiliation, military service, or other non-merit based factors.