Job Details

As a Service Desk Associate, you keep the store connected as a reliable source for information and support. In this fast-paced department, you'll have the opportunity to impact several areas of our store services. WHAT YOU'LL DO: Own the customer experience - greet people sincerely, be friendly and thank every customer Answer a multi-line telephone - assist customers or direct them to the appropriate area Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions Prepare, box, and wrap customer purchases and online orders for shipment Calculate service desk and store cash work - prepare bank deposits Maintain a clean and organized department Be available to work day, evening, and weekend shifts WHAT YOU CAN EXPECT: We're committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family. Competitive wages Generous merchandise discou...Service Desk, Associate, Customer Experience, Manufacturing, Retail