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General Manager

  2025-05-05     Aimbridge Hospitality     all cities,KS  
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Aimbridge Hospitality provided pay range

This range is provided by Aimbridge Hospitality. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$75,000.00/yr - $85,000.00/yr

Direct message the job poster from Aimbridge Hospitality

Senior Talent Acquisition Partner - Aimbridge Hospitality | What's Your Dream Job?

Aimbridge Hospitality is seeking a General Manager to lead the team of the Residence Inn Topeka Kansas! The General Manager is a polished, well-spoken, and well-regarded ambassador who carries a strong vision for their hotel. He or she is charged with responsibility for all aspects of operations for their assigned property; providing support, supervision, and guidance to their management team and front-line associates. They will ensure that financial performance is optimized, high-quality product and service levels are maintained, and that the hotel operates in compliance with regulations, company, and brand standards. The General Manager will establish priorities, lead key operational initiatives such as the sales plan and budget development, and oversee physical property improvement projects. They will provide hands-on leadership to maximize revenue while controlling expenses. They serve as the key communicator with guests, clients, associates, ownership, corporate, brand representatives, and vendors.

QUALIFICATIONS

  • At least 6 years of progressive experience in a hotel or related field; or a 4-year college degree with 4-5 years of related experience; or a 2-year college degree with 5-6 years of related experience.
  • Proficient in Windows operating systems, approved spreadsheets, and word processing.
  • Valid driver's license for the applicable state.
  • Excellent communication skills to convey information clearly.
  • Ability to evaluate and select among alternative courses of action quickly and accurately.
  • Ability to work well under stress and in high-pressure situations.
  • Effective problem-solving skills, including anticipating, preventing, identifying, and resolving issues.
  • Ability to understand and analyze complex information and data, and adapt accordingly.
  • Effective listening skills to understand and resolve concerns of guests and staff.
  • Financial literacy, including understanding financial data and basic arithmetic functions.

RESPONSIBILITIES

  • Approach all guest and employee interactions with attentiveness, friendliness, courtesy, and service orientation.
  • Maintain regular attendance per Aimbridge Hospitality standards, with scheduling based on hotel needs.
  • Maintain high standards of personal appearance and grooming, including adherence to dress code and wearing a name tag.
  • Ensure compliance with Aimbridge Hospitality standards and regulations for safe and efficient hotel operation.
  • Meet certification requirements such as Food Handlers, Alcohol Awareness, CPR, and First Aid.
  • Conduct daily sales meetings focusing on prospecting and existing account calls and potential business outcomes.
  • Play a key role in hotel sales efforts, including client meetings, hosting events, and on-site visits.
  • Tour operating departments daily, making adjustments as needed.
  • Conduct weekly staff meetings and training sessions according to company standards.
  • Meet all financial review deadlines and participate in corporate programs.
  • Hold monthly financial reviews with department managers.
  • Ensure departmental productivity levels and adherence to financial procedures.
  • Develop managers for future roles through training and mentoring.
  • Participate in manager on-duty coverage as scheduled.
  • Monitor management trainee development and ensure policy compliance.
  • Oversee employee training in service standards and create a positive, team-oriented environment.
  • Inspect rooms and property regularly to maintain standards.
  • Ensure timely invoice processing and financial document submission.
  • Maintain physical property through inspections and preventive maintenance.
  • Forecast financial position monthly, estimating revenues and expenses.
  • Conduct interviews and performance appraisals following company procedures.
  • Motivate, coach, counsel, and discipline management staff appropriately.
  • Maintain open communication with staff and management.
  • Ensure fair treatment of employees and compliance with company standards.
  • Meet with clients and prospects to support sales efforts.
  • Greet guests during peak times and assist as needed.
  • Manage hotel safety procedures, including safe audits and security protocols.
  • Participate in credit meetings and oversee collections.
  • Complete required training modules and certifications.
  • Manage access to sensitive areas and handle cash securely.
  • Represent the company professionally and exercise sound judgment.
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