As a Shoe Department Manager, you represent Von Maur and impact our reputation as America's Leading Department Store. In this action-packed department, you have the ability to drive retail growth through building and maintaining relationships, optimizing brand knowledge, and developing associates to provide top-tier customer experiences. What You'll Do: Motivate associates to deliver outstanding customer service - train, coach and lead by example Develop relationships to grow your department business Execute all duties of a shoe sales associate Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals Provide feedback to associates on service, selling, and account statistics Develop and implement solutions to solve customer problems and department needs Be available to work a rotation of day, evening, and weekend shifts WHAT YOU CAN EXPECT: We're committed to helping you thrive at work and at home. We offer generous ...Department Manager, Manager, Sales Associate, Customer Service, Customer Experience, Manufacturing, Retail, Department