Job Details

The Project Manager role will lead and manage software development projects and software deployment projects from inception to delivery. The ideal candidate will have a strong background in IT, particularly in software development, and will be responsible for ensuring that projects are completed on time, within scope, and within budget. You will work closely with cross-functional teams, including developers, business analysts, QA engineers, and external stakeholders, to deliver high-quality software products that meet client requirements.

Essential Job Duties:

• Manages allocated product projects according to timelines, budget and quality standards.
• Manages activities of multiple cross-functional teams and collaborates with engineering, product, and implementation teams to ensure project dependencies are identified and communicated.
• Adapts to new situations in interacting with different stakeholders. Builds and maintains trusted relationships with key stakeholders. Advanced practice in emotional intelligence; manages emotions, as well as recognizes and influences the emotions of others. High degree of change-agility, flexibility, and adaptability.
• Develops and manages project/action plans to ensure accurate customer on-boarding and account readiness.
• Produces and reviews project plans; assesses Work Breakdown Structure (WBS), resource loading, dependencies, and milestones.
• Develops and manages project budgets. Evaluates percentage complete, tracks actuals to budget and mitigates overspend, tunes resource model to adhere to budget guidelines.
• Ensures risks/issues are surfaced and mitigated, escalating thorough information as appropriate, and provides tracking to budget and timeline.
• Oversees the delegation of work for indirect reports both onshore and offshore, and establishes a culture of teamwork and cooperation with a diverse team of varying levels of experience and background, while accomplishing the goals of the project.
• Track and report on project management progress and activities.

Qualifications:

• Minimum of 3-5 years of experience in project management, preferably in a software development environment. Experience with Agile methodologies is highly desirable.
• Experience working with external software vendors, resource management and balancing of workloads.
• Ability to explain technical concepts to non-technical audience
• Proven experience in building and supporting cloud-based, enterprise grade, SaaS applications
• Experience measuring and reporting software quality-related metrics
• Strong technical knowledge of software engineering, both DevOps and processes
• Sound decision making and risk analysis skills
• Experience with offshoring
• Strong understanding of software development processes, devops and lifecycle.
• Proficient in project management tools (e.g., JIRA, MS Project, Trello).
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Strong problem-solving and decision-making abilities.
• Pharmacy experience is a plus.
• Proven experience in collaborating with cross-functional teams, including developers, testers, and system administrators.
• Ability to travel 10% travel of the time for customer visits

Education or Certifications:

• Bachelor's degree in Computer Science, Information Technology, Business Management, or a related field.
• PMP or Agile certification is a plus.

Physical/Mental Requirements:

• Ability to communicate effectively
• High level of alertness, concentration, accuracy, and time-management
• Able to maintain a stationary position for prolonged periods