Job Details

Director of Ticket Sales and Operations - Wichita State University

Who We Are: Taymar Sales U. is a sports marketing company, launched in 2019 with the idea of better serving clients in all areas of revenue generation, while providing opportunities for our colleagues to flourish and grow. Our innovative business model and high-energy approach fosters complete goal alignment, integration, and collaboration with our over 28 collegiate and professional sport clients. Our dedicated teams work on-site to offer comprehensive solutions in all areas of revenue generation, including day-to-day management of ticket sales, ticket operations, sponsorship and/or annual giving.

Taymar Sales U. is hiring top talent to learn, grow and impact the revenue generation side of the sports business, and be a part of a fast-paced, dynamic environment. Members of our team are provided with career growth opportunities and daily development through accessibility to executive leadership and ownership of key business initiatives. Be part of a growing industry and company that is changing how college athletics drives revenue and increases fan attendance.

Position Overview: Taymar Sales U.'s Director of Ticket Sales & Operations, Wichita State University Athletics, position will be responsible for the execution of all aspects of ticket revenue generation for the WSU Athletics Department. Responsibilities include, but are not limited to, oversight of all ticket sales strategy and execution, outbound phone calls to generate new season ticket and group sales, retention of current season ticket holders through elite customer service, daily and weekly reporting, ticket system management and builds, and other duties as determined by senior management and the Athletics Department.

Responsibilities:

• Day to day oversight of ticket sales and operations strategy and execution for all 5 ticketed athletic events
• Plan, create and execute a comprehensive year round ticket sales strategy to grow revenue for Wichita State Athletics
• Help manage the ticket office graduate assistants and student workers.
• Exceed all Ticket Sales revenue goals determined by senior management
• Communicate with WSU fan base through outbound calls, emails and face to face meetings
• Initiate and execute ticket sales results for Group Sales, New Season Ticket Sales and Renewal campaigns.
• Generate reports and track overall ticketing revenue pace towards goals
• Work as a self starter to innovate new initiatives to drive revenue for the athletics department
• Represent athletics program and University with the highest integrity
• Build superior relationships with all fans, donors and athletic department constituents
• Will fulfill, implement, and execute annual fund structure as laid out by Wichita State Athletics leadership.
• Work effectively under pressure in a fast-paced environment to produce accurate results
• Maintain a positive working relationship with all internal & external units of the department and University to ensure a positive event experience for customers

Qualifications:

• 3+ Years experience in a Sports Ticket Sales role
• Proven track record and success in group ticket sales
• Thorough knowledge of ticket sales processes and procedures
• Heavily preferred experience working with Paciolan or TicketMaster
• Experience in intercollegiate athletics or professional ticket sales with successful results
• Bachelor's Degree with a degree in Sports Management or a related field
• Effective communication (oral, written and interpersonal) skills
• Demonstrated organizational and time management skills
• Ability to be a self-starter and work independently
• Ability to work various hours including nights and weekends
• Strong work ethic, positive attitude, integrity, communication skills, and desire & ability to learn in a fast paced, highly competitive industry

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.